* In the one and two day offering this material is presented in a limited fashion based upon the needs and requests of our audience

​Determine how frequently conflicting messages are presented between what is said verbally and that which is presented through body language and to use this information effectively

Use mirroring and pacing in an effort to more successfully establish rapport and successful interaction

​Diagnose the meaning of specific gestures of the face, torso, arms, hands, legs and feet and their association with human emotions such as; nervousness, anxiety, defensiveness, deception, guilt and the more open gestures of honesty, acceptance and agreement

Quickly evaluate and apply the most effective communication approach based upon the facial and body language of the other parties, This greatly improves the possibility to develop rapport and gain acceptance from others

for more information on bringing this training to  your organization, conference, or personnel

At the completion of our three day* course of instruction the attendee will be able to: 

Understand the role the subconscious mind plays in the non-verbal leakage that occurs during human communication

Evaluate the many messages that are transmitted through a handshake and how to use this knowledge to influence rapport building

Recognize the micro expressions of the face and how to accurately identify the 30 most common emotions presented in facial expressions

Who Should Attend this Training program

Anyone who wishes to improve their communication and interaction with others through the evaluation and utilization of non-verbal utterings including but not limited to:

Sales Personnel                                  Customer Services

Human Resource Managers               Supervisors & Managers

Law Enforcement and Corrections      Mental Health Personnel

Lawyers and Court Personnel             Private Investigators

Emotional Communication

As humans we communicate our emotions, thoughts, ideas, and feelings in

four primary deliveries:

  • ​​SPEAKING:  What is said---processed auditorily          
  • TONE/VOCAL:  How it is said---processed auditorily
  • BODY LANGUAGE:  Visible gestures---processed visually
  • FACIAL EXPRESSIONS:   Head and face gestures---processed visually 

Verbal communication, that which is processed auditorily and most often consciously = 35% of the meaning of the message

Body Language, that which is processed visually and most frequently subconsciously=65% of the true message being delivered to the listener

It has been estimated that the first 90 seconds of interaction with others is critical.  From the moment we acknowledge the person, greeting them, we are subconsciously reading their body language.  This evaluation will determine the success or failure of everything that occurs next.  From the handshake to a head-to-toe observation we are sending and receiving messages from those with whom we are interacting.  This one-three day program is designed to enlighten the conscious mind about the messages the subconscious mind is processing.  Through this awareness more successful evaluation of the true meaning of communication is realized.

Body Language